Shipping & Handling
We use UPS to ship most of our products to you. After 13 years in business, we have found their services to be the most reliable and efficient when compared to competing delivery services. Our web site is integrated with UPS to determine the actual shipping charges. We offer Next Day Air, Second Day Air, 3 Day Select and Ground shipping. Next Day, Second Day, and 3 Day Select orders are shipped the same day if the order is received by 11 am Pacific Time Monday through Friday. Ground orders are usually shipped within 24 hours, Monday through Friday. Flat Rate orders are usually shipped within 2 business days, and may ship via UPS, UPS SurePost or USPS.
When Will My Package Arrive?
Flat Rate Shipping - Any order, Any size ships for $9.95
• Flat Rate: 7 to 10 business days (Alaska & Hawaii: up to 14 business days)
UPS Shipping Options
- • UPS Ground: 4 to 7 business days
- • UPS Three Day Select: 3 Business Days
- • UPS Second Day Air: 2 Business Days
- • UPS Next Day Air Saver: 1 Business Day
- • UPS Next Day Air: 1 Business Day
- • UPS Next Day Air Early AM: 1 Business Day (AM Delivery)
Shortages in inventory, incomplete address info, weather complications, holidays and other factors can adversely affect delivery. For this reason, we aren’t always able to guarantee UPS Ground Service delivery dates. However, we can guarantee expedited shipping (Next Day Air, Second Day Air or 3 Day Select) if your order is placed before our 11 a.m. (PDT) deadline, Monday through Friday. Weekends and holidays are not included in expedited shipping date calculations.
We reserve the right to contract delivery services other than UPS if conditions warrant it, in order to most quickly serve your order.
If you choose UPS 3 Day Select, 2nd Day Air or Next Day Air, your order moves to the front of our processing line; please use one of these shipping options if you require your delivery to arrive on a particular date within a two week window
For our Alaska & Hawaii Customers:
UPS 3 Day Select shipping is not available to your state. Please select UPS Ground, 2nd Day Air or Next Day Air, or Flat Rate Shipping. Please note that Flat Rate shipping to Alaska or Hawaii can take up to 14 business days.
At this time, we are unable to take international orders through our website. We apologize for this inconvenience.