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Customer service agents are available weekdays from 9 a.m. to 6 p.m. EST Click here for live chat

Return Policy

If you are not satisfied with our products for any reason, you may return the item(s) for a refund. When doing so, please keep in mind the following:
  • Shipping charges are not refundable and return shipping charges are your responsibility.
  • Product must be returned unused with all original packaging and accessories.
  • Returns must be postmarked within 14 days of your original delivery date.
  • If you refuse delivery of your order, your original shipping charges will not be refunded. Additionally, return shipping charges will be deducted at cost.
  • Include a copy of your sales receipt with your return. A return authorization number is not required.
  • Simply meet the above conditions and return the product to the address below:

    Vaughan Premier, Ltd.
    Attn: Returns
    3810 166th Place NE, Suite 202A
    Arlington, WA 98223 USA

Returns that do not meet the above conditions will not be given a refund.