Customer Service

At LightsForAllOccasions.com, we are dedicated to providing high quality customer service. Please read below for more details about our procedures and how we can best serve you. You may also be able to find an answer to your question on our FAQ page.

Customer Service Hours

Our customer service agents are available Monday - Friday, 9 a.m. - 6 p.m. EST except on federal holidays.

Return Policy

We are currently running a warehouse liquidation sale on ALL items. As a result, ALL SALES ARE FINAL, meaning that returns will not be accepted. Our fulfillment facility is closing and is not able to receive any returns. We apologize for any inconvenience, but we assure you that the prices we offer on all of our products during this liquidation are lower than you’ll find anywhere else. Once the warehouse liquidation sale is complete we will resume our regular Return Policy which will be posted here. We apologize for any inconvenience.

Shipping & Handling

Visit our Shipping & Handling page for more information on shipping. 

Payment Options

We accept online credit card payments from Paypal, Visa, MasterCard, Discover and American Express. We also accept qualifying company purchase orders.

Catalog Requests

We frequently receive catalog requests, unfortunately our product selection and pricing change too frequently to keep a printed catalog up-to-date.  Our entire selection of products and current pricing is available on our website.  We update our site daily with the newest products and pricing for your convenience.  Visit our Lookbooks page for micro catalogs focused on individual themes.

While you are shopping our store, if you don’t see what you’re looking for, use our search feature on every page or feel free to chat with an agent online.

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